People. Product. Progress.

How to reduce customer churn in 2021 for your SaaS product. Proven methods to reduce customer churn and improve loyalty using feedback management tool.

Customers, sometimes, won’t have time to submit feedback or show their interest to proposed feedback directly. During those times vote on behalf feature comes handy for adding votes on behalf of customers.

Our product saw a design upgrade last week. Though the changes were minimal the platform now feels a lot cleaner and minimalistic compared to the information every organization holds.

Guide to doing market research to build better product features. We also explain how to use product research results to your advantage.

Despite many layers, users sometimes submit duplicate requests. But, now admins can simply merge posts of the same context to avoid duplicates.

Moderating the submission in your organization provides an additional layer of privacy and you can control what goes on. In addition to feedback moderation, now we are introducing comments moderation and the option to disable comments.

A brand new mobile update went live this month for mobile. This release is major, considering the new features and improvements.

How to collect customer feedback no matter how big your product is. These methods helps you get the most valuable feedback from your customers.

Methods to use NPS and product feedback to improve customer experience for your SaaS product. Learn more.

Looking for an ideal tool that gives values in your marketing/sales process? That’s where Hellonext comes into the picture.